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Appliance repair software is a field service management tool that helps repair shops and technicians book repair jobs, track appliances by serial number, manage spare parts inventory, record complete service history per appliance and generate invoices on-site. EyeOnTask brings all of this into one web platform plus offline-first iOS and Android apps, so the back office and field technicians always stay connected.
Yes. Register every appliance as equipment with its serial number, model number, brand, category and warranty expiry date. Warranty status shows on the equipment record (expired warranties are flagged in red), and the dashboard even shows an "Equipment warranty expires within 15 days" widget so you can call the customer before the warranty lapses. Technicians can generate and scan QR codes or barcodes to pull up any appliance instantly.
Technicians raise a material request directly from the EyeOnTask mobile app while at the customer's location. The back office receives it instantly, checks live stock, approves and dispatches the part or schedules a follow-up visit. Low-stock alerts make sure fast-moving parts like PCBs, compressors, motors and gaskets are reordered before they run out.
Yes. Every appliance has an Equipment Activity timeline showing every event β installed, in repair, part replaced, reinstalled β each linked to its job number and technician. Sub-parts (like a compressor inside a refrigerator) have their own model, serial number and status. When a repeat customer calls, the dispatcher sees the full call history and every past repair in one click.
Yes. Create fixed-price or service-based contracts built for AMC, link the customer's appliances to the contract, and define rate cards with free quotas β for example two free service visits a year, chargeable after that. Work patterns auto-generate the recurring maintenance jobs, and invoices are raised automatically or manually per your billing terms.
Yes β a free trial with no credit card required and full access to every feature. Paid plans start at $7 per user per month.